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| Author | Identifier | Number of Items | Total Downloads |
|---|---|---|---|
| Tombs, A |  https://orcid.org/0000-0001-5730-3297 |
15 | 2170 |
| Title | Author(s) | IrusType | Repository | Item URL | Total Downloads |
|---|---|---|---|---|---|
| Behavioural effects of nonconscious mimicry and social intentions | Wong, Sabrina Pei-Han; Hartley, Nicole; Tombs, Alastair | Article | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:432475 | 148 |
| Developing case-based dramatised videos as teaching resources | Tombs, Alastair; Nguyen, Doan | Book Section | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:255634 | 2 |
| Measuring emotion - Methodological issues and alternatives | Dasborough, M. T.; Sinclair, M.; Russell-Bennett, R.; Tombs, A. | Book Section | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:159182 | 2 |
| Recognising emotional expressions of complaining customers: a cross-cultural study | Tombs, Alastair G.; Russell-Bennett, Rebekah; Ashkanasy, Neal M. | Article | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:338649 | 562 |
| Social and spatial influence of customers on other customers in the social-servicescape | Tombs, Alastair G.; McColl-Kennedy, Janet R. | Article | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:218240 | 5 |
| The effect of accent of service employees on customer service evaluation: The role of customer emotions | Rao Hill, Sally; Tombs, Alastair G. | Conference Papers/Posters | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:228312 | 1 |
| The effect of service employee accent on service quality perception: An exploratory study | Rao Hill, Sally; Tombs, Alastair | Conference Papers/Posters | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:271335 | 2 |
| The effect of service employees’ accent on customer reactions | Tombs, Alastair; Rao Hill, Sally | Article | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:345807 | 1 |
| The impact of social density, purchase occasion and displayed emotions of others on customer affect and behavioural intentions | Tombs, A. G.; McColl-Kennedy, J. R. | Conference Papers/Posters | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:101863 | 27 |
| The importance of physical, social and contextual elements of the social-servicescape on customer affect and repurchase intentions | Tombs, A. G.; McColl-Kennedy, J. R. | Conference Papers/Posters | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:100172 | 61 |
| The social servicescape: A conceptual model | Tombs, A. G.; McColl-Kennedy, J. R. | Conference Papers/Posters | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:98453 | 765 |
| The social-servicescape : influence of other customers on customers present | Tombs, Alastair. | Thesis or Dissertation | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:107301 | 5 |
| They may play up but it's your fault: The attributions toward other customers | Tombs, Alastair G.; McColl-Kennedy, Janet R. | Conference Papers/Posters | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:228313 | 2 |
| Third party customers infecting other customers for better or for worse | Tombs, Alastair G.; McColl-Kennedy, Janet R. | Article | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:291673 | 3 |
| Would you forgive Kristen Stewart or Tiger Woods or maybe Lance Armstrong? Exploring consumers’ forgiveness of celebrities’ transgressions | Finsterwalder, Jörg; Yee, Thomas; Tombs, Alastair | Article | University of Queensland [UQ eSpace] | https://espace.library.uq.edu.au/view/UQ:690170 | 584 |
