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| Repository | University of Queensland [UQ eSpace] |
| URL | https://espace.library.uq.edu.au/view/UQ:71079 |
| Author(s) | McColl-Kennedy, Janet R.; Anderson, Ronald D. |
| Item type | Article |
| Journal | Journal of Business Research, Print_ISSN:0148-2963 |
| DOI | https://doi.org/10.1016/S0148-2963(03)00112-7 |
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