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| Repository | University of Queensland [UQ eSpace] |
| URL | https://espace.library.uq.edu.au/view/UQ:185440 |
| Author(s) | Wirtz, Jochen; McColl-Kennedy, Janet R. |
| Item type | Article |
| Journal | Journal of the Academy of Marketing Science, Print_ISSN:0092-0703, Online_ISSN:1552-7824 |
| DOI | https://doi.org/10.1007/s11747-009-0177-6 |
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