IRUS-ANZ has moved. From January 2022, new monthly statistics will only be added to the IRUS R5 service. This site is archived. All statistics up to December 2021 will remain available on this site.

Item Statistics

Customer rage: Triggers, tipping points, and take-outs

RepositoryUniversity of Queensland [UQ eSpace]
URLhttps://espace.library.uq.edu.au/view/UQ:185656
Author(s)Patterson, Paul G.; McColl-Kennedy, Janet R.; Smith, Amy K.; Lu, Zhi
Item typeArticle
JournalCalifornia Management Review, Print_ISSN:0008-1256, Online_ISSN:2162-8564
DOIhttps://doi.org/10.1525/cmr.2009.52.1.6

Usage Date Range

Note: Daily statistics are only available for the last six weeks.

     

Reporting Period Total 2021-12-15 2021-12-16 2021-12-17 2021-12-18 2021-12-19 2021-12-20 2021-12-21 2021-12-22 2021-12-23 2021-12-24 2021-12-25 2021-12-26 2021-12-27
3 1 0 0 0 0 0 0 1 0 0 0 0 1
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