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The effect of service employee accent on service quality perception: An exploratory study

RepositoryUniversity of Queensland [UQ eSpace]
URLhttps://espace.library.uq.edu.au/view/UQ:271335
Author(s)Rao Hill, Sally; Tombs, Alastair
Item typeConference Papers/Posters
JournalAdvances in Economic Analysis & Policy, Print_ISSN:0098-9258, Online_ISSN:1538-0637

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