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Task-Relationship-Self: A Framework for Understanding Service Encounter Behaviors

RepositoryUniversity of Queensland [UQ eSpace]
URLhttps://espace.library.uq.edu.au/view/UQ:302470
Author(s)Bradley, Graham L.; Sparks, Beverley A.; Zapf, Dieter; McColl-Kennedy, Janet R.; Jimmieson, Nerina L.
Item typeArticle
JournalPsychology and Marketing, Print_ISSN:0742-6046, Online_ISSN:1520-6793
DOIhttps://doi.org/10.1002/mar.20624

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