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| Repository | University of Queensland [UQ eSpace] |
| URL | https://espace.library.uq.edu.au/view/UQ:209269 |
| Author(s) | Bradley, Graham L.; McColl-Kennedy, Janet R.; Sparks, Beverley A.; Jimmieson, Nerina L.; Zapf, Dieter |
| Item type | Book Section |
| DOI | https://doi.org/10.1108/S1746-9791(2010)0000006013 |
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